Introducing The Gtech Customer Support Website - Our Latest Innovation

Over the past 12 years we’ve designed and manufactured more than 20 million products – from our very first, the Gtech SW01 power sweeper to the latest addition to our vacuum cleaner range, the handheld Gtech Multi.

We love innovation - and that is not confined to product design!

Our latest innovation aims to make it easier than ever for you to get the support, find the instruction manuals and order the replacement parts you need to ensure your Gtech continues to deliver the best results. We’ve launched our Help and Support interface.

Gtech customer support website

The Help and Support interface features every vacuum cleaner, power sweeper and garden tool we’ve ever produced – even those that have long since been discontinued!

You can simply find the Gtech model you own or want to find out more about, and click it to reach its support page.

With each of these product pages, we’ve delved deep into the Gtech archives to provide you with all the information you need to keep to your model ready and running.

From instruction manuals to troubleshooting – all this information can be found with the Help and Support interface.

Instruction Manuals For Our Vacuum Cleaners, Garden Tools & Sweepers – Old and New

For example, have you lost the instruction manual you got with your Gtech SV01 vacuum cleaner?

You don’t have to worry, as you can download it and many others directly from the site – ready to view on your computer or print off at your leisure.


We’ve also provided and answered a selection of frequently asked questions for many of our products. These sections enable you to easily determine whether any of the issues you might be experiencing with your Gtech require further action.

If you do find that you need to buy a replacement part, you can now easily identify the correct part for your exact model. We’ve conveniently grouped each part with the models they’re compatible with.

Support pages for all models

Replacement Part Installation Guides

We recognise that you may need guidance when installing some of our replacement parts – that’s why we’ve made many of our replacement part installation instruction guides available to download from the interface too.

However, if you feel you need more advice, contact our customer services team on 08000 308 794.

To get support with your Gtech today, visit: