Contact Us

Contact Customer Support

The Gtech customer service website contains answers to all common product-related queries. If you cannot find what you are looking for please choose an option from the drop down box below to contact a customer support representative, or call us on 0800 484 0215.

To send us a message, please choose an option from below:

Reason for contact: 

The Gtech eBike is now only available through our partnership with Cycle Republic, who are experts in all things cycling.

If you have an aftersales enquiry on your Gtech eBike or have bought your Gtech eBike from Cycle Republic, please contact Cycle Republic on +44 01527 914 315 or email [email protected]

Alternative Contact Channels

Telephone Order Line

To order a new product call our 24-hour order line on 01905 345 891 and select item 1 (calls charged at local rate). Please have your payment details ready.


+44 (0) 1905 345 724

Store Opening Hours:

Monday to Saturday: 9.00am - 5.30pm
Sunday: 10.00am - 4.00pm

Office / Store Location

Gtech, Brindley Road, Warndon, Worcester, Worcestershire, WR4 9FB.

Map & Directions Download "how to find us" PDF