Privacy Policy

Gtech (Grey Technology Limited) is committed to your privacy and safeguarding your personal information. We may collect certain personal information about you when you place an order, in the course of our dealings with you as a customer of Gtech (Grey Technology Limited), and/or when you choose to submit enquiries or other details to us on the Website.

The main types of personal information we collect from you are: contact information for order fulfilment and customer services purposes (such as name, email address, delivery address and telephone number). This information may be used to contact you in case of difficulty in processing your order or to deal with customer services issues; financial information relating to your payment for products (such as credit card number and expiry date). This information is used for billing purposes and to fulfil your orders.

We use the personal information we obtain about you for the following purposes:

•    To fulfil your orders and to contact you in case of issues with your orders
•    Registering and servicing warranties on products
•    To improve our products and services
•    To respond to enquiries submitted by you
•    To send you marketing information from time to time about our similar products that we think might interest you
•    To enable you to register or subscribe to our newsletter on the Website.
The nature of our business means that we may share limited (and only strictly necessary) information with some third parties, including: (1) our website services providers but only as far as necessary for the purposes of them hosting and carrying out updates, modifications and maintenance of the Website, (2) our provider of online payment facilities in connection with processing your orders on the Website, (3) to couriers and other subcontractors for the purpose of supplying products to you or collecting them from you, (4) to a buyer or prospective buyer of our business, or (5) as permitted by the Data Protection Act 1998.

Information that you provide to Gtech (Grey Technology Limited) will be held and processed at all times under the Data Protection Act 1998 (as may be amended from time to time). If you think any information we have about you is incorrect or incomplete, please contact us as soon as possible. We will correct or update any information as soon as we can. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee is payable.

Gtech (Grey Technology Limited) may contact you with offers of goods and services that it provides. If you would prefer not to receive communications from Gtech (Grey Technology Ltd) please advise us via the ‘Contact us’ form on this website or by calling 01905 345 891
Occasionally we may worth with carefully vetted third party companies to provide offers of goods and services. We would only do this if we judged that the offer may be of some potential value to you. If you would prefer never to receive offers from any third party please let us know via the ‘Contact us’ page on this website and we will always respect your wishes.


Please note that we use cookies on the Website. Cookies are files that store information on your hard drive or browser so that the Website can recognise that you have visited it before. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. Please consult the HELP menu of your browser to learn how to disable or delete cookies. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or selecting "delete cookies". This may prevent you from taking full advantage of some features on the Website.

Any notices we send to you will be sent to the most recent e-mail address or postal address provided to us by you. These Terms and Conditions are a contract between you and us. Neither of us intend that these Terms and Conditions will be enforceable by any other person by virtue of the Contracts (Rights of Third Parties) Act 1999. These Terms and Conditions and all communications between us will be conducted in the English language. The laws of England and Wales apply to these Terms and Conditions. If any disputes arise between you and us (for example, in relation to your order) and you want to take court proceedings, you must do so in the courts of England and Wales.

The cookies used on our websites have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our websites and other online services:

Category 1: Strictly Necessary Cookies

These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.

Category 2: Performance Cookies

These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimise our websites and make them easier for you to navigate. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Category 3: Functionality Cookies

These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. We may also remember preferences such as text size, fonts and other customisable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Gtech websites.